On-Demand Tech Talk:
Empower Your Contact Centre with Intelligent Insights
Adopt an advanced analytics journey today

Access this exclusive on-demand Tech Talk to learn how Quantiphi is helping Next-Gen Contact Centres drive growth by analysing key statistics via Contact Centre Insights (CCI) powered by Looker.

Go Live Date: September 29, 2020
Duration: 25 minutes

Access this free Tech Talk today!

Join Quantiphi, Google Cloud, and Upper Grand District School Board for an exclusive tech talk about student success. This tech talk will focus on how using Conversational AI technology can provide:

24/7 support
Faster query resolution
Cost savings
Reduced workload for professors, teachers & support staff

Rapid Response Virtual Agent Program is the solution

Watch this on-demand Tech Talk to to know how Rapid Response Virtual Agent (RRVA) Program powered by Google Cloud Contact Center AI can effectively handle the high volume of customer queries over chat, voice and email by deflecting simple and high volume topics to virtual agents, while allowing human agents to focus on higher complexity calls

Speakers

Role of RRVA in handling surges in assistance claims and requests around COVID-19

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Positive impact of RRVA in improving customer experience and ensuring business continuity

Use cases and customer success stories

Download the Presentation

Watch the Tech Talk

Download the Presentation

Watch the Tech Talk

Meet the Speakers

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ADAM HAMMOND

Applied AI Practice Lead - UK, Quantiphi

ASMITA VISHWAKARMA

Client Engagement Manager, Quantiphi

SUSAN CASTLEY

Enterprise Account Manager, Looker

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Testimonial

"During the COVID-19 crisis our school district engaged Quantiphi to develop an automated assistant to respond to requests from parents for technical support. The team at Quantiphi quickly gathered the information to understand the scope of work. Within a few weeks we now have a production-ready virtual assistant responding to hundreds of questions every day. Working with Quantiphi was a great experience!" - Upper Grand District School Board

Interested in exploring other AI-powered solutions for Education? Check out our smart solution offerings.

About Quantiphi

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of business. We are passionate about our customers and obsessed with problem-solving to make products smarter, customer experiences frictionless, processes autonomous and businesses safer.

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On-Demand Tech Talk:Empower Your Contact Centre with Intelligent InsightsAdopt an advanced analytics journey today

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Speakers

Download the Presentation

Watch the Tech Talk

Download the Presentation

Watch the Tech Talk

Meet the Speakers

ADAM HAMMOND

Applied AI Practice Lead - UK, Quantiphi

ASMITA VISHWAKARMA

Client Engagement Manager, Quantiphi

SUSAN CASTLEY

Enterprise Account Manager, Looker

Interested in exploring other AI-powered solutions for Education? Check out our smart solution offerings.

About Quantiphi

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On-Demand Tech Talk:
Empower Your Contact Centre with Intelligent Insights
Adopt an advanced analytics journey today