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On-Demand Webinar  webinar-1
Redefine CX with Conversational Commerce




Create virtual agents, enable natural interactions and empower your teams with actionable insights

Join Google Cloud & Quantiphi in this virtual session to learn how to:

  • Leverage Google Cloud Contact Center AI to enhance CX, assist live agents and gain actionable insights to improve your customer service
  • Build AI-powered virtual agents to digitally revolutionize the retail ecosystem
  • Kickstart your contact center transformation journey with Quantiphi and Google Cloud Platform


Download the presentation

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Watch the Video

CCAI Retail

Speakers


Akesh

ANKESH PATIL

GTM Lead, US West Coast, Conversational AI, Quantiphi

EricFeinberg_G

ERIC FEINBERG

Global Account Lead, Google


Agenda

 

How legacy contact centers fail to cope up with evolving customer expectations
How can CCAI transform the retail customer journey
The benefits realized by a Fortune 10 retailer with the adoption of CCAI
About Quantiphi

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of business. We are passionate about our customers and obsessed with problem-solving to make products smarter, customer experiences frictionless, processes autonomous and businesses safer.

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