Dialogflow ES To CX Migration Tool
Dialogflow CX changes the Conversational AI paradigm - it shows the shift from linear conversations to more agent-oriented ones. CX includes a brand new set of capabilities for advanced virtual agents such as - seamless and accurate topic switching, ability to handle supplemental questions and cross-channel operations to minimize live agent interventions. It has been designed specifically for enterprises with large-scale, high complexity environments to enable a new level of collaboration and efficiency.
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Given the multitude of advantages CX offers, a number of enterprises are looking to migrate their existing ES agents to CX. That process is tedious and long-winded since the only way to migrate is to start development in CX from scratch - until now.
Quantiphi’s Migration Tool allows customers to move from ES to CX in a matter of clicks. You no longer have to re-do in CX what was already built in ES. The tool allows you to migrate the building blocks of the ES agent to CX in a few minutes thus saving time & development effort, in turn helping you achieve your operational efficiency and customer experience goals faster.
Quantiphi’s Migration Tool allows customers to move from ES to CX in a matter of clicks. You no longer have to re-do in CX what was already built-in ES. The tool allows you to migrate the building blocks of the ES agent to CX in a few minutes thus saving time & development effort, in turn helping you achieve your operational efficiency and customer experience goals faster.
Infrastructure Modernization
- VM Migration
- Google VMWare Engine
- SAP on Google Cloud
- Microsoft on Google Cloud
Data Management—Enterprise Database Migration
- Oracle on Bare Metal
- Microsoft SQL
Application Modernization
- Anthos—Multi-Hybrid Cloud Platform
Smart Analytics
- Data Warehouse Modernization
AI/ML
- Contact Center AI
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Our Enterprise Offerings
- Automated Migration
- Deployment in your GCP environment
- Training for tool usage
- Regular tool upgrades
- Dedicated support team
- Automated Migration + Post Migration services to make agent fully-functional
- Everything covered in automated migration
- System and channel integrations
- End-to-end solution testing
- Deployment of virtual agent to production
- CX Training
- Training on building, managing and maintaining CX agents
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